Overview

Our client, a mobile connectivity solutions company in Limassol, is looking for a driven and experienced Presales and Customer Support Specialist, Wireless who will accompany customers throughout the development cycle of their products, ranging from design to integration and testing phases. You will also be responsible for customer demonstrations and training sessions. Interactions with customers will be via our portal and by telephone, in addition to visits to their offices. Support experience is not a must; level of knowledge on mobile technologies is more important.

Responsibilities:
Provide technical support to the company’s clients in the following expertise:
The embedded development environment for our DSP.
Complete portable base station systems.
Train customers to integrate and use the company’s products.
Assist the sales team in customer meetings with technical demonstrations and presentations.
Assist with coordination between sales, engineering, and product management teams to deliver products that meet customer requirements and deadlines.
Participate in writing and reviewing technical documentation used by clients.
Attend trade shows and conferences with the sales team.

Requirements:
Bachelor’s degree in telecommunication, electrical engineering, computer engineering or computer science
Experience of at least 1~2 years’ technical cellular networks
Excellent knowledge of English, oral and written
Experience with C/C ++, Python and/or embedded programming languages
Strong knowledge of Linux.
Familiar with electronic equipment, radio frequency transmitters and power amplifiers.
Good team player
Autonomous, quickly learner
Likes investigating bugs
Good interpersonal and communicational skills
Available for international travel about 25% of the time, sometimes with short notice.

Working hours:  
8 hours per day with some flexibility: arriving at work between 09:00-12:00 and 1 hour lunch break.
Working from home sometimes is an option

The company is offering:
A workplace at the cutting edge of technology in a growing business
To be in contact with wireless technology experts
Competitive conditions (salaries, benefits)
A work-family balance (flexible schedule, work remotely, etc.)
A friendly and collaborative work atmosphere

TO APPLY for this job opportunity, send your CV (in English please) to [email protected] and include the reference:  Presales and Customer Support Specialist – VAC-D921. We look forward to hearing from you!

 

About StaffMatters Recruitment Specialists

StaffMatters is a leading recruitment agency based in Limassol, providing hundreds of clients across Cyprus with top candidates for all their job vacancies. If you are looking for a job, whether you are a new graduate or a senior executive, we recruit for vacancies across the whole spectrum. Contact our professional and enthusiastic recruitment team to help you land your dream job.