Overview

A software development company in Limassol is expanding rapidly and they are looking for a Junior IT Support Officer who will work closely with other team members to help discover and eliminate problems. Moreover, you will provide 1st and 2nd level support for the production environments. The successful candidate will become a member of a high-caliber multinational team of technologists and an established Company that is growing fast.

Responsibilities:
Be part of the support team
Provide 1st and 2nd level of support for the production systems
Perform full analysis to determine the root cause of bugs, failures, and discrepancies
Evaluate and communicate the test results, success criteria and test coverage
Production and test environments health monitoring
Monitor production systems and provide control and alert mechanisms
Usability and user experience (UX) testing
Obtain and report quality metrics and KPIs
Document new use case scenarios
Document new test cases

Requirements:
University Degree in Computer Science or equivalent
Fluency in English language is essential
Best practises in Support procedures
Excellent communication skills
Strong team player
Proactive with a ‘Can do’ attitude
Eager to learn
Flexibility in travelling abroad as and when required
Eu-citizenship

Working hours:
The working hours are Monday to Thursday from 08:30 – 17:30 and on Friday from 08:30 – 15:00 (Hybrid working mode)

Salary:
The company is offering a salary of 1,000-1,500 Euros gross based on skills and experience + Provident Fund, gym membership, flexible working conditions and other benefits.

TO APPLY for this job opportunity, send your CV (in English please) to [email protected] and include the reference:  Junior IT Support Officer – VAC-D1042. We look forward to hearing from you!

 

About StaffMatters Recruitment Specialists

StaffMatters is a leading recruitment agency based in Limassol, providing hundreds of clients across Cyprus with top candidates for all their job vacancies. If you are looking for a job, whether you are a new graduate or a senior executive, we recruit for vacancies across the whole spectrum. Contact our professional and enthusiastic recruitment team to help you land your dream job.