Our client, a well-established CySEC Certified Financial Investment Firm, is looking to hire a Japanese Customer Support Representative who is based either in Cyprus or in Europe as this is a REMOTE position.

Job Responsibilities:
Provide customer service in professional manner to our Japanese clients
Develop friendly and constructive relationships with clients to increase the customer satisfaction
Identify the issues and take swift, necessary actions to solve them
Handle multiple tasks simultaneously
In addition to the above duties, the employee may from time to time be required to undertake additional or other duties

Job Requirements:
Previous experience in a similar position will be considered as an advantage
High fluency in Japanese and English with excellent written and verbal communication skills
Good communication and monitoring skills
Strong sense of professionalism, organisational and analytical skills
Self-learner and highly motivated individual
Willingness to do morning, afternoon and night shifts on a weekly basis

Attractive remuneration package
Corporate fund scheme
Discount benefit card
Yearly Training Budget – Udemy membership per department
Training opportunities for growth and personal development
Paid 21 days holidays per year

TO APPLY for this job opportunity, send your CV (in English please) to [email protected] and include the reference:  Japanese Customer Support Representative (Remote in Europe) – VAC-D1275. We look forward to hearing from you!


About StaffMatters Recruitment Specialists

StaffMatters is a leading recruitment agency based in Limassol, providing hundreds of clients across Cyprus with top candidates for all their job vacancies. If you are looking for a job, whether you are a new graduate or a senior executive, we recruit for vacancies across the whole spectrum. Contact our professional and enthusiastic recruitment team to help you land your dream job.