Our client is a leading international CySEC Licensed Forex Trading Company with offices in a number of locations worldwide and they are looking for an Italian-speaking Client Retention Manager who will be part of a professional clients team and who will assist in developing the EU desk with particular focus in Italian market.

Building and maintaining relationships with new and existing clients
Ensuring customer satisfaction through professional communication
Assisting clients with queries
Promoting the company’s products and services in an effective manner
Regularly report to the management
Maintaining and updating our CRM
Achieving key performance indicators

Excellent knowledge of English and Italian language both written and oral is a must
University/College or other degree in a relevant field
At least 2 years of relevant working experience in Retention/Conversion in a regulated financial services company is considered an advantage
Excellent communication skills
Ability to work as part of a team
Ambitious, persuasive, and highly self-motivated

The company is offering a competitive salary based on qualifications and experience plus excellent company benefits

Working hours:
The working hours are 8-5pm or 9-6pm Monday to Friday

TO APPLY for this job opportunity, send your CV (in English please) to [email protected] and include the reference:  Italian Client Retention Manager – VAC-D1075. We look forward to hearing from you!


About StaffMatters Recruitment Specialists

StaffMatters is a leading recruitment agency based in Limassol, providing hundreds of clients across Cyprus with top candidates for all their job vacancies. If you are looking for a job, whether you are a new graduate or a senior executive, we recruit for vacancies across the whole spectrum. Contact our professional and enthusiastic recruitment team to help you land your dream job.