Our client is a Crypto Exchange Company based in Limassol and they are now recruiting for a dynamic individual to fulfil the role of Head of Backoffice.

Supervising the back-office team regarding the opening of trading accounts quality check, process and customer support
Be able to lead the customer’s onboarding process
Responsible for KYC verification for potential and existing clients
Responsible for recruitment, training, assign, schedule, coach, counsel and employees’ discipline
Implement Operations protocols, productivity, quality and customer-service standards, complete audits and supporting team managers daily inquires and problems
Identify and address problems and opportunities for the company
Support on regulation requirements determined by compliance officer
Completing CySEC regulatory reports regarding the division on time.
Cutting manuals and procedures in place for the Backoffice department

Key Requirements:
Experience as Head of Back Office with a CySEC regulated Company.
Experience in preparing management reports
Knowledge of AML procedures
Bachelor’s Degree in business administration or a Related Field – an advantage
Excellent knowledge of English language
At least 2 years in a management position
Advanced skills with Microsoft Office
Qualified by CySEC and previous experience in CySEC regulation – an advantage
Achieving business needs while enforcing and maintaining regulatory procedures and instructions
Lives and breathes reports, numbers and work procedures
Ability to multi-task, prioritize, and manage time effectively
Works well under pressure

Working hours: 
The working hours are 9am-6pm, Monday – Friday

TO APPLY for this job opportunity, send your CV (in English please) to [email protected] and include the reference:  Head of Backoffice – VAC-D655. We look forward to hearing from you!


About StaffMatters Recruitment Specialists

StaffMatters is a leading recruitment agency based in Limassol, providing hundreds of clients across Cyprus with top candidates for all their job vacancies. If you are looking for a job, whether you are a new graduate or a senior executive, we recruit for vacancies across the whole spectrum. Contact our professional and enthusiastic recruitment team to help you land your dream job.