Overview

Our client, a leading provider of online foreign exchange (forex) trading, CFD trading and spread betting, is looking for a German-speaking Sales Associate who will provide high quality general sales administration duties.

Responsibilities:
General sales administration duties
Presenting our trading platform and introducing leads into the world of online trading of Forex and CFD’s
Translation of written materials, including those related to topics in the financial sector such as marketing, sales, business operations, finance, law, etc.
Provide our clients with best-in-class service on phone, chats and email
Intelligently articulate financial and market-related concepts
Go beyond customer service i.e. skillfully probe for, listen and understand clients’ needs to provide resources and solutions to improve their trading experience and results
Consistently take initiative to learn about the markets, FX industry and new company platforms and products such as the companies Trading Station, Meta Trader 4 or the latest iPhone, iPad release
Be a team player and proactively collaborate with the Financial Services Team to manage time, resources, volume and client feedback
Consistently achieve specific deposit, retention and customer satisfaction benchmarks
Act upon constructive criticism to improve on-desk client conversations and to build on personal and department-wide performance figures

Requirements:
A recent Bachelor’s degree or be an undergraduate
Strong writing skills and can speak fluently, persuasively, and clearly in German & English
A high level of computer literacy i.e., Microsoft Word, Excel, PowerPoint, Databases/CRM’s
Strong written and verbal communication skills
An excellent attention to detail
The ability to think quickly and problem-solve in real-time
A personable, customer-focused manner

Desirable:
Basic technical knowledge and experience in financial markets
Some previous work experience

TO APPLY for this job opportunity, send your CV (in English please) to [email protected] and include the reference:  German-speaking Sales Associate – VAC-D917. We look forward to hearing from you!

 

About StaffMatters Recruitment Specialists

StaffMatters is a leading recruitment agency based in Limassol, providing hundreds of clients across Cyprus with top candidates for all their job vacancies. If you are looking for a job, whether you are a new graduate or a senior executive, we recruit for vacancies across the whole spectrum. Contact our professional and enthusiastic recruitment team to help you land your dream job.