Our client is a specialized company for outsourced omnichannel customer support, experience and complaint handling, looking to hire a Funding Officer to join their team based in Limassol.

Main responsibilities:
Internal control of the company’s payment system
Assisting and coordinating with the supporting agents
Monitoring deposit failures and resolving any PSP errors maximizing the deposit approval rate
Coordinating internally with all departments for any issues related to Deposits and Withdrawals
Generating different reports as per Company’s requirements.
Forwarding financial matters and requests to the Head of Department
Ensuring that documentation is kept up to date and accurate, In Compliance with Regulations
Ensuring that Fraud transactions are investigated and resolved, following procedures to minimize them

Ability to work as part of a team
Excellent Command of the English Language is a must
Computer literate and knowledge of Microsoft Office software
Previous experience in a similar role will be considered as an advantage
Bachelor’s degree in Business/Accounting/Finance/Economics or related field will be considered as an advantage
Strong attention to detail and procedures
Working knowledge of CRM platforms
The successful candidate should be able to work on weekly rotation shifts 06:00-15:00, 10:00-19:00 and 13:00-22:00 when requested

Health Insurance
Friendly working environment
Career Progression in a Fast-Growing
Tailored-made Training and Personal Development Opportunities
Competitive Salary always based on qualifications and experience
21 days paid Annual Leave
Free snacks and beverages daily
Free parking spot
WFH one week per month (up to manager’s discretion)

TO APPLY for this job opportunity, send your CV (in English please) to [email protected] and include the reference:  Funding Officer – VAC-D1116. We look forward to hearing from you!


About StaffMatters Recruitment Specialists

StaffMatters is a leading recruitment agency based in Limassol, providing hundreds of clients across Cyprus with top candidates for all their job vacancies. If you are looking for a job, whether you are a new graduate or a senior executive, we recruit for vacancies across the whole spectrum. Contact our professional and enthusiastic recruitment team to help you land your dream job.