Our client is a leading international CySec Licensed Forex Trading Company with offices in a number of locations worldwide. They are looking to hire a Chinese-speaking VIP Client Relationship Manager. This is an exciting opportunity to join a dynamic Retention team with fantastic training and learning opportunities. Responsible for effectively leading the Client Retention function by designing and implementing processes and systems that extend the client life cycle, improve the Clients’ lifetime value and improve their satisfaction. Work permit can be provided.

To proactively promote the Company’s products in order to meet established marketing plan goals and annual sales revenue
To assist in the formation of a comprehensive client retention strategy
Create client loyalty programs that generate improved client retention and improve KPIs
Design and implement client reactivation campaigns
To continuously assess the performance of retention tools, design new tools and implement them
To provide training to clients on the use of the Company’s products and platforms
To keep up to date with market information and monitor trends in all major instruments

Degree or equivalent (Business, Marketing or related)
Excellent Computer skills – Microsoft Office (Intermediate Level)
At least 3-5 years’ experience in a similar role
Excellent numerical/mathematical abilities
Very good understanding of technical/fundamental analysis
Must be able to adopt sales techniques (previous sales experience is desirable)
Excellent marketing and promotional background
Excellent oral and written communication skills
Native Chinese plus fluent in English

Working hours:
Rotational shift schedule which may include overtime/weekends

Salary and Benefits:
The company is offering a competitive salary based on qualifications, skills and experience including an excellent benefits package including:
After completion of 6 months of service with the company, you will qualify for the following benefits:
Fully paid Medical Insurance for the employee
Medical Insurance for your immediate family
Life Insurance for the employee
Provident Fund

TO APPLY for this job opportunity, send your CV (in English please) to [email protected] and include the reference:  Chinese-speaking VIP Client Relationship Manager – VAC-D1095. We look forward to hearing from you!


About StaffMatters Recruitment Specialists

StaffMatters is a leading recruitment agency based in Limassol, providing hundreds of clients across Cyprus with top candidates for all their job vacancies. If you are looking for a job, whether you are a new graduate or a senior executive, we recruit for vacancies across the whole spectrum. Contact our professional and enthusiastic recruitment team to help you land your dream job.