Overview

Louis Hotels Plc Co Ltd, one of the biggest hotel groups in Greece and Cyprus, is seeking to recruit a qualified individual, for one of its hotel units in Paphos, in the following position:

Reservations Officer

Main Duties:

  • Deal with daily reservations, room allocation and handling of arrivals & departures whilst following established business strategies for the hotel and department.
  • Deal with all incoming enquiries, correspondence, promptly, in a friendly manner and in line with company standards.
  • Follow up on all online reservations and all relevant channels.
  • Check & monitor accuracy of rates and terms before arrival and departure.
  • Handle supply, demand and availability aiming at maximum room occupancy.
  • Maintain strict quality standards for reservations taken and entered in the system.
  • Maintain a high level of product knowledge about the hotel and local area.

Required Qualifications:

  • Previous working experience in a customer-focused industry. Related experience in a similar position within 4* or 5* hotels will be considered an advantage.
  • Diploma in Hospitality/Tourism/Hotel Management, or its equivalent professional certification will be considered as advantage.
  • Good knowledge of English and /or Greek languages. Knowledge of additional language will be considered as an advantage.
  • Commitment to delivering a high level of customer service.
  • Ability to work on your own and as part of a team.
  • Competent level of IT proficiency.

Applications:

Interested applicants are requested to submit their CV, subjected with title of position and city, to the e-mail address: [email protected], no later than the 11th of October 2022.