Overview

We are currently looking to recruit an IT to join our IT Support team.

Key Duties/Responsibilities:

  • Supports the new hires onboarding by installing, deploying, configuring and troubleshooting end user’s equipment, software and applications.
  • Acts as the first point of IT contact for any technical issues.
  • Resolves requests for technical assistance either in person, ticketing system, or over the phone.
  • Administers and supports desktop PC’s, laptops, printers, MFPs, VDIs, VoIP devices and smartphones.
  • Maintains and supports in-office IT equipment and back-office systems.
  • Maintains and tracks IT Equipment inventory stock to support everyday activities.
  • Deploys new hardware and software as needed.
  • Troubleshoots system and network problems, diagnoses and solves hardware/software faults.
  • Ensures that system records and procedures are accurate and current.
  • Assists on day-to-day administration and monitoring of MS Windows servers, Office 365, MS Active Directory, DNS and DHCP.
  • Assists on day-to-day administration and monitoring of the enterprise back-up systems.

 Key Skills/Experience:

  • University degree in Information Technology or a relevant field.
  • Previous experience in a similar position is highly desirable.
  • Excellent command of the English language.
  • Ability to multitask, prioritize and work independently.
  • Strong communication, problem-solving and organizational skills.
  • Ability to master new technology quickly and to work in a fast-paced environment.
  • Ability to work under pressure efficiently.

Working Hours

Monday to Friday 0900 – 1800 (one hour lunch break)

We offer

  • Attractive remuneration package
  • Excellent opportunities for career development and advancement
  • A contemporary work environment
  • Time to time Business trips

If you believe that you have the above qualifications apply now.

All applications will be treated with the strictest confidence.

How to apply:

  • Interested applicants can submit their CV at:  [email protected]
  • Should you have any queries,  please do not hesitate to contact us at:  25713337