Overview

On behalf of our client, a well-established Group of Companies with activities in Hotels & Leisure and Trading, we seek to recruit a high-calibre professional for the position of Head of Service Department to be based in Nicosia.

The ideal candidate, to successfully fulfil this exciting and highly challenging position, should be a results-oriented, dynamic, and enthusiastic individual with a solid background in engineering, willing to work hard.

Responsibilities

  • Taking full responsibility for the services function of the group
  • Maintaining and ensuring the efficient operation of the engineering function within the group’s hotels
  • Visiting existing and potential clients, developing and growing long-term relationships with them
  • Monitoring the progress of current projects, and managing the service team
  • Handling customer complaints or concerns professionally and maintaining good customer relationships and creating methods to reduce recurring issues
  • Auditing work and customer service to ensure the company’s high standards, efficiency, and productivity goals are met
  • Train new Technicians within the company’s procedures
  • Maintaining a strong working knowledge of industry regulations, restrictions, laws, health, and safety plan and ensuring the technicians’ adherence to these regulations processes
  • To perform other relevant duties
  • Work within the company’s code of ethics

Requirements

  • Relevant university degree in engineering
  • Substantial experience in a similar position
  • Strong organisational interpersonal and coordination skills
  • Excellent computer skills
  • Excellent communication and negotiation skills
  • Excellent knowledge of Greek and English languages
  • Have a pleasant personality and strong commercial awareness
  • The ability to work under pressure and handle stress

Remuneration

An attractive remuneration package will be offered to the successful candidate according to qualifications and experience skills and performance.

Applications:

All applications will be treated with the strictest confidentiality. Interested applicants can apply through https://www.cyactuaries.com/vacancies.html selecting the “Head of Service Department” vacancy under “Vacancies” no later than Monday, 05th of December 2022.