Overview

 

ProgressPlay is an industry backed, fast growing regulated company providing single wallet white label casino and sports solution via mobile, tablet and PC. ProgressPlay already has more than 60 well-established partners in the casino vertical. Licensed out of U.K and Malta with offices in Cyprus, Israel and London, ProgressPlay is in a fantastic position to continue its rapid global growth.

ProgressPlay is looking for a motivated and dynamic Customer Support Representative to join our team in Limassol.

Responsibilities:

  • Dealing directly with clients’ queries over chat system, e-mail and phone
  • Answering client’s requests
  • Promoting products and services to clients
  • Optimize customers’ satisfaction
  • Interacting with other departments as necessary to meet client’s needs
  • Maintaining professionalism at all instances

Requirements:

  • Able to work 24/7 shifts on rotation; (08.00 – 16.00, 16.00 – 00.00, 00.00 – 08.00)
  • Experience preferred but not mandatory
  • Excellent command of the English language
  • Attention to detail and quality of work
  • Computer literate and proficient user of excel
  • European citizenship

Remuneration & Benefits:

  • Career development
  • 21 day’s annual leave
  • Group Medical Scheme
  • Complimentary lunch
  • Team Building Activities

If this role seems like the right fit for you, please send us your CV at [email protected]