Overview

As a Control Room Operator, you will be required to ensure proper operation of planned services and promptly co-ordinate resolutions to arising incidents.

Key Duties and Responsibilities

  • Control and take efficient decisions about daily operations and attend as required to all incidents, changes, and problems in the transport services.
  • Manage the most efficient and effective service in terms of use of bus fleet and drivers.
  • Accurate reporting of issues and problems as required.
  • Ensure quality of service in terms of Operations of Service.

The role will involve shift work including evenings, weekends, and public holidays.

Qualifications and Experience

  • Have at least a secondary level of education.
  • Proficient (verbal & written) in at least Greek & English.
  • Organised and able to communicate effectively.
  • Have a positive energetic attitude with the ability to see solutions to occurring problems.
  • Ability to work within a team.
  • Be assertive and able to deal with difficult situations.
  • Diplomatic and able to make good judgements in stressful situations.
  • Flexible and adaptable in a changing environment.
  • Computer Literate – working knowledge of Microsoft Office (including excel).

What we offer:

  • An attractive remuneration package
  • Continuous training
  • Career development opportunities

Interested applicants must forward their Resume to [email protected] quoting the reference CRO/CPT/0123.

All applications will be treated in strict confidence.

Please note that only successful candidates will be contacted.