Overview

Our award-winning forex client is looking for a Back Office Officer (Chinese Speaking) eager to build a career with an exciting and innovative market leader. The ideal candidate will have the ability to learn and adapt quickly in a fast-paced, deadline and detail-oriented environment.

Required Candidate Profile:

  • Graduated with a College/University degree
  • Excellent command of Chinese & English language, both verbal and written.
  • Excellent communication and interpersonal skills
  • Outstanding customer communication skills
  • Strong knowledge in Microsoft Office and Computer literacy
  • Works independently and as a part of a team
  • Ability to work under pressure and meet deadlines
  • Must be eligible to work in Cyprus

Job Summary:

  • Inputting, processing, authorizing and reviewing deposits and withdrawals.
  • Assisting and performing KYC related to payments, to ensure that all processing meets regulatory requirements.
  • Resolving internal and external queries regarding payments in a timely and professional manner.
  • Identifying and enhancing internal procedures, systems and controls.
  • Assisting and supporting with auditing and reconciliation of payment transactions.
  • Answer all emails received from clients regarding queries on payment transactions.
  • Dealing with queries swiftly and effectively whilst providing an impeccable customer Service.
  • Rotation shift work (08:00 – 16:00 & 16:00 – 00:00)

Benefits:

The successful candidate will receive a competitive salary, a stable work multinational environment and an attractive benefits package.

Applications:

If this opportunity interests you, and you meet all of the above requirements, please submit your resume and a cover letter stating salary expectations to: [email protected]

We thank all applicants for their interest, however only those candidates selected for will be contacted.