About TIO Markets
Main duties and responsibilities of the role:
- Building, developing, and maintaining strong professional business relationship with partners mainly by phone, email, and social networks;
- Developing the Institutional Business of the Company, based on targets set by the Senior Management;
- Promoting the Company’s products and services in an effective and efficient manner as to maintain an adequately high sales conversion ratio as stipulated by the KPIs set by the Company;
- Researching, initiating, and executing plans to develop partnerships with online affiliates, affiliates networks and Introducing Brokers (IBs) and ensuring an excellent standard of service;
- Maintaining a high volume of partners contact and ensure high levels of client satisfaction;
- Assisting clients with any platform/financial trading related queries;
- Assisting clients who wish to open or manage a trading account;
- Providing training to partners on the Company’s products (including webinars) and trading systems;
- Informing all existing and potential partners of any new products and promotions that the Company is offering;
- Providing quality and efficient live support to existing and potential partners;
- Liaising with the relevant department in the case where partners have queries on specific issues related to that department and forwarding partners’ complaints to the relevant department;
- Providing troubleshooting and support for the basic functions of the trading platform;
- Providing ongoing professional guidance to existing and new partners;
- Posting information regarding the Company’s products and services to relevant forums;
- Actively following up on queries and providing feedback to partners ensuring that they receive the best level of service;
- Delivering action plans to the Senior Management;
- Adopting quality and performance control standards;
- Making suggestions and proposals to Senior Management for the improvement of the Business Development Department;
- Taking proper actions and implementing necessary changes for the improvement of the Business Development Department;
- Identifying business development opportunities for the Company;
- Meeting monthly goals/targets set by the Company;
- Providing ongoing training to all Business Development Managers;
- Maintaining professional internal and external relationships that meet the Company’s core values.
Key Attributes
- Proven experience in introducing brokers and affiliates in the CFD industry
- Proven experience in converting potential clients to depositors
- Proven experience of at least one years in the sales industry
- English speaker at a professional level
- Self-motivated, willing to drive client relationships independently
- Ability to work under pressure
- Leadership skills and ability to perform as a team player
- Knowledge of KPIs and marketing techniques for event management
- Creative, innovative, and always thinking outside the box approach
We Offer:
- Active and business environment, with the ability for professional growth
- professional team and a friendly atmosphere
- Attractive remuneration package depending on qualifications and experience
- Participation in employee discount scheme
- Full health care after a six-month probationary period
If interested please send your CV to [email protected]