About TIO Markets

Main duties and responsibilities of the role:

• Building, developing, and maintaining strong professional business relationship with partners mainly by phone, email, and social networks;
• Developing the Institutional Business of the Company, based on targets set by the Senior Management;
• Promoting the Company’s products and services in an effective and efficient manner as to maintain an adequately high sales conversion ratio as stipulated by the KPIs set by the Company;
• Researching, initiating, and executing plans to develop partnerships with online affiliates, affiliates networks and Introducing Brokers (IBs) and ensuring an excellent standard of service;
• Maintaining a high volume of partners contact and ensure high levels of client satisfaction;
• Assisting clients with any platform/financial trading related queries;
• Assisting clients who wish to open or manage a trading account;
• Providing training to partners on the Company’s products (including webinars) and trading systems;
• Informing all existing and potential partners of any new products and promotions that the Company is offering;
• Providing quality and efficient live support to existing and potential partners;
• Liaising with the relevant department in the case where partners have queries on specific issues related to that department and forwarding partners’ complaints to the relevant department;
• Providing troubleshooting and support for the basic functions of the trading platform;
• Providing ongoing professional guidance to existing and new partners;
• Posting information regarding the Company’s products and services to relevant forums;
• Actively following up on queries and providing feedback to partners ensuring that they receive the best level of service;
• Delivering action plans to the Senior Management;
• Adopting quality and performance control standards;
• Making suggestions and proposals to Senior Management for the improvement of the Business Development Department;
• Taking proper actions and implementing necessary changes for the improvement of the Business Development Department;
• Identifying business development opportunities for the Company;
• Meeting monthly goals/targets set by the Company;
• Providing ongoing training to all Business Development Managers;
• Maintaining professional internal and external relationships that meet the Company’s core values.

Key Attributes

• Proven experience in introducing brokers and affiliates in the CFD industry
• Proven experience in converting potential clients to depositors
• Proven experience of at least one years in the sales industry
• English speaker at a professional level
• Self-motivated, willing to drive client relationships independently
• Ability to work under pressure
• Leadership skills and ability to perform as a team player
• Knowledge of KPIs and marketing techniques for event management
• Creative, innovative, and always thinking outside the box approach

We Offer:

• Active and business environment, with the ability for professional growth
• professional team and a friendly atmosphere
• Attractive remuneration package depending on qualifications and experience
• Participation in employee discount scheme
• Full health care after a six-month probationary period

If interested please send your CV to [email protected]