Customer Support Representative (VAC-D2964)
Full Time @StaffMatters Recruitment Specialists posted 3 days ago in Customer Service Shortlist Email JobJob Detail
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Job ID 29799
Job Description
Our client is a leading adult entertainment social platform (similar to Onlyfans) and they are looking to recruit and a Customer Support Representative to join their team at their offices in Nicosia .
The platform empowers content creators to share exclusive content with their fans. We pride ourselves on providing excellent customer support and maintaining a safe community through robust content moderation.
Working hours:
This position will be responsible for the 12:00 (midnight) to 8:00am shift.
Key Responsibilities:
Customer Support: Deliver exceptional customer service through ticketing and live chat channels. Monitor performance and implement improvements where necessary.
Problem Resolution: Address and resolve customer issues challenges promptly and effectively.
Collaboration: Work closely with other departments to ensure seamless operations and contribute to the continuous improvement of processes and policies.
Qualifications:
Previous experience within a customer support environment.
Excellent communication and interpersonal skills.
Familiarity with customer support ticketing systems and live chat software.
Ability to handle sensitive and potentially explicit content in a professional manner.
Strong problem-solving skills and the ability to work under pressure.
High level of integrity and ethical standards .
Salary:
1300 Euros gross monthly
TO APPLY for this job opportunity, send your CV (in English please) to [email protected] and include the reference: Customer Support Representative – VAC-D2964. We look forward to hearing from you!
