Client skilling: how NAGA’s customer education fosters a future-proof Customer Experience

Even before Covid-19 prompted a frenzy for global businesses to go digital while investing in hires’ re/upskilling, education and training have long been part of the professional conversation. But beyond educating in-house talent, some innovative organisations, such as FinTech company NAGA, are charting a dedicated course towards client skilling, integrating all the latest engagement innovations

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